Thank you for your honest review. Unfortunately space is a huge issue in my Camden shop nevertheless tried to make the most out of the area I had to work with. I have a terrace with an extra 20 seats in the back garden but it’s currently closed due to the weather, you probably saw the photos on the website. When I opened my second shop in Croydon I managed to get larger premises and as a result I can accommodate 36 seating customers at that shop (look on website for photos)
I totally agree with the coat issue and as a consequence just brought a coat stand. Sometimes you forget the smallest details so I appreciate you mentioning this.
For customers who sit in we like to deliver the drink to you rather than you standing and waiting for it. I do not understand why this did not happen with you and I sincerely apologise for this.
I am sorry you feel this is not the place for you, I have tried my hardest to offer the best in service, top quality and reasonably priced food/beverages, free Wi-Fi and small but intimate environment.
I hope to see you again if you’re in Camden, next one’s on me